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Arrivals & Departures

Check-in, checkout and turnover that run themselves on WhatsApp.

The flows that keep a hospitality team busy every day — arrival details, codes, "checked in", "I left", the cleaner's heads-up and the PMS clean status — run automatically, with safety checks you define.

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Who it's for: For apartment operators, guesthouses and boutique hotels — from 5 units to hundreds.

Today · 4 arrivals, 3 departures
Apt 2 Sarah M.Checked in
Apt 4 Daniel K.Codes sent
Apt 7 Rosen familyForm missing
Apt 9 Lior S.Left · cleaned

The check-in engine

On arrival day the guest gets a message with "Checked in | נכנסתי" and "Not yet | עוד לא" buttons. Tapping "Checked in" instantly sends the Wi-Fi and three recommended spots near the building, and updates the PMS status.

  • Evening nudge for guests who haven't answered
  • Free text understood too: "we're in"
  • Daily summary with conversion rates
Automatic message · 3:00 PMHi Dana! Your apartment is ready. Tap the button once you're in and we'll send everything you need 🙂
Checked in | נכנסתיNot yet | עוד לא
Sent instantly Guest-WiFi · sunny2026 3 spots we love near the building: coffee, breakfast, a bar
Guest status in your PMS: Checked in

The checkout & turnover engine

The guest taps "I left | יצאתי" — and the cleaner gets "apartment vacated" on WhatsApp. The unit is marked dirty in the PMS and flips to clean on a schedule you set, or when the cleaning task closes.

  • Routing by building or zone to the right person
  • A manual staff mark is never overwritten
  • A task opens only for an issue — not every checkout
I left | יצאתיOut issue
To the cleaner · WhatsApp🔑 Apt 4 is vacated — guest confirmed checkout at 10:42. You can go in.
Apt 4 · PMS clean statusDirty
Auto-marked clean at 13:42 on your schedule

Door codes only when it's safe

Codes go out only on arrival day, only after the check-in form is complete, and only once the previous guest left and the unit is clean. Paid or requested early check-in — by your rules.

  • No form, no codes — even under pressure
  • Manual send in one click when needed
  • Late-night questions answered without waking anyone
Airbnb · PMS 23:48We're downstairs, what's the code?
Check-in form and ID verified ✓ — door codes are allowed
Sent on every open channel🚪 Building: 4417# · 🔢 Door: 2580
Welcome! 🧡

Every message arrives. On every channel.

Critical messages go out on WhatsApp, the booking channel's chat and SMS as backup — by phone country and window state. A channel failure is logged and opens a task, never swallowed silently.

  • Approved WhatsApp templates only
  • Message language by phone country
  • A send log per guest
Arrival details · Rosen familyAutomation
WhatsAppDelivered
Booking · PMSDelivered
SMSBackup · delivered
EmailNot needed
No channel fails silently — failures land in the log and a task

Works best with

Omnibox

Guests' replies to buttons and nudges land in the same thread in the inbox.

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Tasks + Agents

Issue at checkout? A maintenance task opens with the unit and the context.

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Price · Arrivals & Departures$49 /mo$41/mo billed yearly — two months freeIncludes 10, then per extra unit: $3/moOr all five products in Squadre Suite: $199/mo
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14 days free with every product open. No credit card. Cancel anytime.

Your next customer message is already on its way. Let it land in one place.

Connect WhatsApp, Instagram, Facebook and your PMS in minutes. 14 days with every product open, no credit card.

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