Skip to content
Start freeעב

Omnibox

Every customer, every channel, one conversation.

Business and personal WhatsApp, Instagram, Messenger, email and booking chat from your PMS — merged per customer, with an Unanswered view that doesn't lie and a Handled mark that stops double replies.

Start 14 days freeTry the live demo

Who it's for: For any team answering customers in more than one app.

One customer, one thread — wherever they wrote

The guest wrote on Booking, carried on in WhatsApp and emailed a passport photo. Squadre knows it's the same person by phone, email and booking ID, and shows it all as one timeline.

  • Matched by phone, email, Instagram, Messenger and PMS ID
  • Israeli and international numbers normalized automatically
  • The active reservation pinned to the thread
Instagram Maya R.Lead
How much for an event for 30?
Messenger Yossi B.Unanswered
Are you open on Saturday?
WhatsApp Rotem G.Handled
Great, we're booked for Tuesday

An Unanswered view that only empties when someone replied

A conversation is unanswered when the customer wrote last and nobody marked it after that. No made-up counters, no "read" status hiding problems.

  • Handled mark with who and when
  • Customer wrote again? Back on top
  • Filter by sales, service, issues and channel
WhatsApp Omer D. Handled by Shira · 2:05 PM
Noam sees it's taken care of — and doesn't answer twice.
WhatsApp Omer D.Reopened · customer wrote again
"One more small question…" — back on top automatically.

Reply on the right channel, in one tap

The channel switcher defaults to where the customer wrote last. WhatsApp's 24-hour window closed? Switch to SMS or the booking chat without copying text around.

  • 24-hour window status visible per conversation
  • Approved templates when the window is closed
  • Every send logged with channel and result
Arrival details · Rosen familyAutomation
WhatsAppDelivered
Booking · PMSDelivered
SMSBackup · delivered
EmailNot needed
No channel fails silently — failures land in the log and a task

Write in your language, they read in theirs

Translate the thread into your language in one tap. You write the reply in yours and it goes out in the customer's, in a warm, natural tone — names, numbers and codes kept exactly.

  • Any language your customers write in
  • Codes, addresses and links never translated
  • The original always one tap away
WhatsApp FrançaisBonjour ! Est-ce qu'on peut arriver plus tôt, vers midi ? Hello! Can we arrive earlier, around noon?
You wrote in English · goes out in FrenchBien sûr ! L'appartement sera prêt à 12h00. À tout à l'heure !

Works best with

Business Agents

A hint on every conversation and a draft waiting for approval — right in the inbox.

Explore

Tasks + Agents

"I'll check and get back to you" becomes a task with an owner and a date, from the thread.

Explore
Price · Omnibox$59 /mo$49/mo billed yearly — two months freeIncludes 3, then per extra seat: $15/moOr all five products in Squadre Suite: $199/mo
Start 14 days freeOpen the price calculator
14 days free with every product open. No credit card. Cancel anytime.

Your next customer message is already on its way. Let it land in one place.

Connect WhatsApp, Instagram, Facebook and your PMS in minutes. 14 days with every product open, no credit card.

Start your 14-day trialTry the live demo
or book a walkthrough with one of us