Cancellations and refunds

Last updated: November 2026

Draft — to be reviewed by counsel before publication. This document is not legal advice and may change.

In short: start free, cancel whenever you like, and don't pay for what you didn't ask for.

1. Trial

Accounts open with a free trial, no credit card. If you don't choose to continue, you are not charged.

2. Cancelling a subscription

Cancel anytime from Settings or by contacting us. Cancellation takes effect at the end of the paid billing period, and the Service stays active until then.

3. Refunds

We don't give pro-rata refunds for a period that has already started, except:

A wrong or duplicate charge — refunded in full
The Service was materially unavailable because of a fault on our side — pro-rata credit
Any case where the law grants a right to cancel and be refunded

4. Statutory rights

Nothing here limits cancellation rights you have under consumer-protection law, where it applies to you.

5. How to ask

Write to us through the contact page with the business name and billing details. We'll reply within 3 business days, and an approved refund is made to the original payment method within 14 business days.